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Impact-Focused Servicing

Minority-Owned | Minority-Managed | Minority-Markets

ITB Servicing is a Minority-Owned, Minority-Managed Origination and Servicing Company Delivering Best-in-Class Operations and Infrastructure to Small Business Borrowers in Minority- and Other Underserved-Markets

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Who We Are

Minority-Impact Focused

Minority- and other Underserved-Borrowers often find it difficult and challenging to access capital and financing opportunities offered by large institutions and government.

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ITB Servicing seeks to improve access to capital, equity and fairness, and confidence and reliability for Small Business borrowers eligible for capital, funding, guarantees and other forms of credit from these institutions.

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We deliver best-in-class Impact Servicing operations and infrastructure by:

  1. Focusing on Small Business Borrowers in Minority- and Other Underserved- Markets;

  2. Delivering Full Spectrum Access to all Eligible Borrowers; and

  3. Providing Accurate and Reliable Information and Solutions to Areas of Uncertainty

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Impact Servicing

Best-in-Class Operations & Infrastructure

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Minority- and Other Underserved-Markets

Small Businesses Owned by or Serving the Following Markets
- Minorities
- Women
- Veterans & Members of the Military Community
- Socially Disadvantaged
- Economically Disadvantaged
- Rural Communities

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Full Spectrum Access & Equity

Capital & Funding Programs
- Comprehensive U.S. Domestic Coverage
- All Eligible Borrowers Regardless of Relationship Status
- All Eligible Programs, Including Bespoke Solutions
- Equitable Treatment of All Stakeholders

Some institutions exclude eligible small businesses in unfamiliar U.S. States or territories.

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ITB Servicing products and services are available to eligible Small Businesses borrowers in throughout all U.S. domestic States and territories.


Some institutions exclude eligible small businesses by giving preferential treatment to their existing customers.

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ITB Servicing does not require existing customer accounts nor do we prioritize based on the overall account "wallet."

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Some institutions exclude eligible Small Businesses by offering only limited coverage within a particular program, or by requiring add-on features.

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ITB Servicing does not require any such add-ons, but instead offers bespoke solutions to maximize the scope of Small Business approval.

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Some institutions exclude eligible Small Businesses with other forms of inequity.

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ITB Servicing seeks to provide equitable access and treatment for all eligible Small Business borrowers.

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Accurate & Reliable Information

Foundation of Freedom & Liberty

Many institutions create policies, rules and procedures which, in the aggregate, have the effect of creating uncertainty and imposing fear on owners and operators of Small Businesses.


But ITB Servicing is established upon a Foundation of Freedom & Liberty.

  1. If there is no explicit restriction otherwise, then our answer is "Yes!"

  2. If the applicable restrictions or policies are unfair or unlawful, then our answer is "Yes!"

  3. If the applicable rules or guidance are unclear or conflicting, then we offer a simple solution to fill the gap "Yes!"

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